I absolutely hate this: It's an online account it should be manageable online. So, I thought I would just cancel my account. You can remove some things from your cart, but not everything to totally eliminate getting a shipment. You can set an order to ship later, but then you have to keep postponing it every few weeks. PetFlow does NOT allow you to do this online. I figured I would cancel or pause my current order and then create a new one or edit the old one when I needed dog food again. Horrible company.Īfter I euthanized my dog, I wanted to pause my shipments of dog food until I got another pooch. I'm bringing my business elsewhere and I will happily pay more because at least I know my dogs won't run out of food every month. My dogs run out of food every single time I deal with these people. They don't even tell you when their warehouse is delayed, you just sit and wait for your autoship order and then YOU have to reach out to see where the hell your items are. Their prices are better than other competitors, but it isn't worth it when you can barely receive the items you've ordered. Every single order I've placed since then takes forever to ship and there's always an excuse as to why they're delayed or backed up in the warehouse. The $10 credit really didnt help one bit. which is fine but my dog ran out of food and I had to purchase other food elsewhere. PetFlow had no answer and their resolution was to credit me $10 and ship out another bag. My first order was completely LOST, after a delayed shipping, to the point where two weeks went by and I never received the dog food. Believe all of the negative reviews, they're 100% absolutely true and accurate.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |